CLICKSHARE
UX DesignER [consultant]
USER RESEARCH - USER TESTING - PROTOTYPE - VALIDATION
Product analysis to understand user needs and layout product improvements in different contexts, and with coordination of different stakeholders. The process includes transforming insights and ideas into interaction concepts, through user research, prototyping, testing, and validation.
Implementation of the double diamond methodology.
RESEARCH
Ideation / Information Architecture / User Flows / Wireframing / Prototyping / User Testing / Iterations
PROBLEM
- What you share in Teams is shared in ClickShare.
- What you share in ClickShare is not shared in Teams.
Unnecessary switch
That increases user confusion:
-“How many times do I have to share? ”
-Guidance to Hostflow is one of the key UX challenge we have with the app.
-Today around 40% of users close the Hostflow screen.
-When in hostflow : “I don’t see anymore the windows I can share”
User Interface Design